Terms and conditions Ledro Residence
Below you will find regulations regarding our cancellation policies for your holiday.
At the time of booking, as final confirmation, you will be required to pay a deposit of 30% of the stay.
A credit card withdrawal will be made to guarantee the booking within 3 days of the date of booking or a bank transfer will be requested.
In the event of cancellation within 30 days of the arrival date, the deposit will be refunded; from 29 days until the day before arrival, the deposit will be retained.
In the event of no-show, you will be asked to pay for the entire duration of the booked stay.
The balance for your stay must be paid when you check in at Good Life Hotel Garden.
In the event of early departure or late arrival, the remaining or unused nights will not be refunded.
In Trentino, a tourist tax of €1 per adult ( > 14 years old ) per day, which is used to ensure a range of services in the area that will make your holiday even more enjoyable.
- Free use of mountain bikes, city bikes, tandems and rickshaws at Hotel Garden;
- Fully equipped bike garage for minor repairs (tripod, air compressor, bench with vice, spanners etc.) at Hotel Garden;
- Our “alpine lake” pool with relaxing whirlpool (open seasonally, weather permitting) at Hotel Garden;
- Free Wi-Fi;
- Spacious car park;
- Guest Card for entering museums, castles, nature parks and travelling freely throughout Trentino on provincial public transport during your holiday (min. 2 nights);
- Exciting outdoor programme with nature hikes organised by the Tourist Consortium of the Valle di Ledro;
- Children’s playground with a swing, slide and table tennis at Hotel Garden.
We kindly ask you to notify us in advance of any pets you wish to bring. An additional charge of €10 per day will be made for them. It is also a good idea to bring a basket or blanket for your dog.
Please understand that your four-legged friends are not allowed in the communal areas of the hotel, the swimming pool area or the restaurant.
Arrivals and departures:
The room and all the Hotel services will be at your disposal from 4pm on the day of arrival until 10am on the day of departure.
Please notify us if you intend to arrive after 8pm.
Services not included (extras)
- A tasty alpine breakfast with locally sourced products with fresh genuine flavours and homemade delicacies: €12 per person at Hotel Garden
- Dinner with a 4-course menu and a vegetable corner, with vegetables from our own garden, (drinks not included): €22 per person at Hotel Garden
- Private spa with a Turkish bath, Finnish sauna, whirlpool, emotional shower and relaxation area with a bio-fireplace and organic herbal teas for 2 hours at Hotel Garden; €90 per couple
- Towels and bed linen can be requested at the time of booking: €10 per person per change
- Heating costs: €15 per day on request
- Final cleaning: €60